Click on OK to save the change and see if the Logitech G930 headset cutting out issue has been resolved.įix 5. After that, select Disabled from the USB selective suspend setting drop-down menu. Click on the Change Advanced Power Settings link in the pop-up window and go to the USB settings. Click on the Change plan settings link next to the Balanced (recommended) option. Select the Power & Sleep menu from the left pane, and then scroll down the right sidebar and click on Additional power settings. Press Win + I keys to open the Settings app, and then go to the System section. Disable the USB Selective Suspend SettingsĪccording to a survey, the USB Selective Suspend feature is responsible for the Logitech G930 sound cuts out. Now, restart your computer and see if the Logitech headset keeps disconnecting. Tip: You can select the checkbox next to Power safe for the entire USB Root HUB and Generic USB Hub. Step 3. Navigate to the Power Management tab, and then untick the checkbox for Allow the computer to turn off this device to save power and click on OK to save changes. Then right-click USB Root Hub and select Properties. Step 2. In the Device Manager window, expand the Universal Serial Bus controllers category. Step 1. Press Win + R keys to open the Run dialog box, and then type devmgmt.msc in the box and hit Enter to open this program.

To avoid this situation, you can make modifications to the USB Root HUB power management. Sometimes the G930 keeps disconnecting Windows 10 problem can occur when the USB can’t provide enough power to the device. Step 4. If the G930 headset cutting out still persists you can click on Update Driver in the Properties window to update the device driver again. And then you can follow the on-screen prompts to complete this process. Step 3. Navigate to the Driver tab and click on Roll Back Driver. Step 2. Expand the Audio Inputs and Outputs category, and then right-click the Logitech G930 driver and select Properties. Step 1. Right-click the Start menu and select Device Manager from the elevated menu. If you have updated the device driver, you can follow the steps below to roll back to the previous driver version. Some users reported that Logitech G930 sound cuts out after updating its driver. If the Logitech G930 sound cuts out, it indicates that the issue can be caused by other factors. Here you need to make sure the headset is powered on and plugged into another USB port properly. The first and simplest troubleshooting method is to connect your Logitech 930 headset to a different USB port.

Audio cutting in and out windows 10